The makers we stock chose how their things should be made. Looking after them well is the other half of that.
Care advice for BLUNT, EVERGOODS, YUYU and Commune can be found at the bottom of their collection pages. We’ll add to it over time as we learn more from living with these things ourselves.
WHEN SOMETHING GOES WRONG LATER
If something you bought from us stops working, develops a fault or needs repair, contact us, not the maker.
We’ll deal with the manufacturer on your behalf, whether that means arranging a repair, sourcing a replacement part or handling a warranty claim.
You won’t be passed from one company to another. Your rights under UK consumer law are with us, so we’re the right people to ask.
Just tell us your order number and what’s happened. A photo is always helpful if you can provide one.
WARRANTIES
BLUNT, EVERGOODS and YUYU all stand behind their products, with warranty periods that vary by product. In some cases, that support lasts for as long as the product remains in use.
Where a manufacturer offers a warranty, you’ll find the details on the relevant collection page, along with a link to the manufacturer’s own terms.
These warranties are in addition to your rights under UK consumer law, not instead of them.
BEFORE YOU BUY
If you’re not sure whether something is right for the way you’ll use it, ask us.
We’d much rather answer a question before you buy than have you end up with something that isn’t quite right.
Sometimes the best recommendation is not to buy anything at all.
Last reviewed: October 2026.